Customer reviews of Staffordshire Used Car Motor Company

By ROXANNE W on 22 August 2019 | Verified purchase

Staffordshire used car motor company ltd were very helpful, caring, friendly, professional and a honest person. When buying my new car,.it was a breeze! He did all the hard work, sorting paperwork and setting up my new road tax while I was there. He has a play area, with radio and tv for the children to keep them occupied which was fantastic as it helped keeping my two children happy while I shopped for new car, he even played horses with my daughter and was interested in what my son was drawing and playing with. Made them feel happy. The car was ready the day i decided to buy it. He had put new break pads on even though they didn't need changing, the car was pristine! Clean inside and out! No marks! I have 3 months warranty too which is awesome. He even put £5 petrol in for me to ensure I could have a good little drive in it before racing to a petrol station to fill up. Highly recommended!

Reply from Staffordshire Used Car Motor Company on 17/10/19

Hi Roxanne. It was absolutely lovely to meet you and your family and to help guide you through to whole process of getting your new family car. I do hope it is doing everything that you need it to and that you are having many new adventures and it is helping you to make new memories with your loved ones. We are really chuffed that you enjoyed our relaxed yet professional setting and that you found our way of doing things to your liking , transparent and honest. You have a lovely family and thank you for entrusting us to supply your family car. Please don't hesitate to get in touch if we can be of any help in the future and a HUGE thank you for your much appreciated and valued custom, Regards, Paul and Terry.

By DAN O on 21 August 2019 | Verified purchase

Very polite, friendly, pleasant, and was attentive to our needs.

By MICHAEL B on 18 August 2019 | Verified purchase

Nice people, no pushy salesman. Held the car for me while I made the journey from Gloucester to view it. All cars on forecourt looked excellent quality. Would recommend & use again.

Reply from Staffordshire Used Car Motor Company on 16/10/19

Good afternoon Micheal, thank you for your lovely review, and for noticing that we have a "no pressure" approach to selling cars.....we dont actually try to sell you a car...we present it to you , give you the facts, answer any queries you may have and then let you decide for yourself...in your own time. its Just the transparent way we find customers feel most at ease. I hope that you are enjoying your Focus and please do not hesitate to give me a call if you need us again in the future, a HUGE thank you for your much valued and appreciated custom, Regards, Paul and Terry.

By GARRY O on 16 August 2019 | Verified purchase

Purchased from a long distance, the information I requested was accurate and quickly communicated. My point of contact ensured helped ensure a quick efficient sale took place. Paid deposit by BACS, received comms without asking confirming funds had been transferred, similar when I paid the balance. The van purchased was cleaned inside and out. All together a 5 star service.

Reply from Staffordshire Used Car Motor Company on 15/10/19

Hi Gary, thank you for your cracking review and your praise. We operate a very efficient and professional garage in a very relaxed setting. Thank you for handling the whole procedure in an equally efficient and professional manner. Do keep in touch and keep an eye on our website if you have any further requirements in the future, A HUGE thank you for your valued custom, Regards, Paul and Terry.

By TREVOR J on 13 August 2019 | Verified purchase

Bought a lovely van, really pleased, great customer service. As other reviews state, The owner is a genuine fella who helps as much as he can in the process of buying a used vehicle - with no pressure. Also gave a decent part exchange price for my van. Overall I am a very satisfied customer!

Reply from Staffordshire Used Car Motor Company on 15/10/19

Hi Trevor, thank you so much for such a cracking review !!!..... it was great to meet you and to help guide you through the whole process of getting yourself a stunning Kombi. We are so chuffed that you enjoyed our way of doing business.....open , honest and fair. I hope you have many adventures and create many memories in your Kombi and if ever you need any help or guidance in the future just give me a call. A MASSIVE thank you for your much appreciated and valued custom. Regards, Paul and Terry.

By MEGAN B on 07 August 2019 | Verified purchase

Excellent experience, staff were extremely helpful and answered all questions asked. Purchased a Vauxhall Corsa and the car is of great quality and can’t fault the entire process.

Reply from Staffordshire Used Car Motor Company on 14/10/19

Hi Megan, thank you so very much for your lovely review. We are really chuffed that you enjoyed the whole process with us as we all know how nerve wracking it can be buying a used car.....we have all heard the horror stories. A HUGE thank you for your much appreciated custom and if you need us again in the future , don't hesitate to get in touch, Regards, Paul and Terry.

By IAN H on 06 August 2019 | Verified purchase

Very good no messing around / good quality motors worth a visit

Reply from Staffordshire Used Car Motor Company on 22/09/19

Hi Ian, thank you for your straight forward review....no messing around, no silly games or hidden admin charges...just good old fashioned customer service by people who love what they do...all done transparently. It was great to meet you Ian and thank you for your much appreciated and valued custom, all the best in the future and you know where we are if you ever need us again, Regards, Paul and Terry.

By GARY S on 06 August 2019 | Verified purchase

Nice people selling nice vehicles, good to deal with

Reply from Staffordshire Used Car Motor Company on 22/09/19

Hi Gary.......nicely put....that's basically it in a nutshell. Thank you for taking the time to leave us your review Gary and it was lovely to meet you both. A HUGE thank you for your custom , very much appreciated and you know where we are if you need us in the future, Regards, Paul and Terry.

By CHRISTOPHER W on 05 August 2019 | Verified purchase

A very pleasurable experience. No hassle, no bull, just straight answers to questions and everything dealt with in a friendly and efficient manner.

Reply from Staffordshire Used Car Motor Company on 17/09/19

Hi Christopher, you summed us up perfectly....this is exactly how we want all our customers to feel about their experience with us. Just good, honest, transparent dealings. Thank you for your straight review, we really do appreciate you sitting down and taking the time to write it. A MASSIVE thank you for your valued custom and please don't hesitate to get in touch if we can help in any way in the future, Regards, Paul and Terry.

By LINDA B on 04 August 2019 | Verified purchase

I went with my sister looking to purchase a car and was so pleased we went Staffordshire Motors. The service was superb, no hard selling, very helpful and answered all our questions and left us to look around at our leisure. Found a lovely car in the price range, went for a test drive and my sister and I loved it and she decided to purchase it. Sorted the paperwork out over a cup of coffee and arranged to collect the next morning. I have to say that the service we received was second to none, very friendly and professional. Al the vehicles for sale on the forecourt were in immaculate condition , the web site is also excellent giving so much information. Well done to Staffordshire Motors for such excellent service and I will certainly recommend you to my family and friends.

Reply from Staffordshire Used Car Motor Company on 17/09/19

What a lovely review !!!! Thank you so much for taking the time to leave your wonderful review and for making it so detailed so that other potential customers can get an idea of what we are all about. We are over the moon that you both enjoyed our hospitality and our level of service. We feel the way that we go about doing what we do is "as good as it gets"....nice cars, nice people, sensible prices and a very relaxed but professional environment. I hope you have many happy years of motoring and you know where we are if you ever need us again in the future. A HUGE thank you for your much appreciated and valued custom, Regards, Paul and Terry.