Customer reviews of Staffordshire Used Car Motor Company

By GORDON M on 01 October 2018 | Verified purchase

Top Service, Top Experience. Had a couple of niggles with the van i bought. Paul without hesitation booked the vehicle in and had everything repaired no quibbles. Would recommend

Reply from Staffordshire Used Car Motor Company on 03/10/18

Hi Gordon, it was great to meet you, your wife and the little one, thank you so much for taking the time and trouble to leave your lovely 5 star review.....very much appreciated. I am so happy that you had a great experience with us and enjoyed the way that we go about our business. We are very proud of the way that we do business and are hugely proud of our fabulous reviews. I do always say to customers that anyone can smile and take your money but will they still be there for you with a smile if you have an issue.......The fact that you would recommend us tells us everything we and potential customers need to know. I wish you luck with your new venture and don't hesitate to get in touch if you need any help in the future. Regards, Paul and Terry.

By JOSHUA H on 26 September 2018 | Verified purchase

Came all the way down from Scotland and these lads were absolutely spot on . Picked me up from airport and we’re just genuine lads . 5 star and would highly recommend them . Jeep is Alamo a beast .

Reply from Staffordshire Used Car Motor Company on 28/09/18

Hi Josh, it was great to meet you and your better half .... thank you for the faith and trust you have shown in us by travelling all the way down from Scotland to buy your Amarok from us. It is all part of the service , picking you up from the airport, as this goes towards making your whole buying experience stress free and a positive one. I'm chuffed that you liked and appreciated our way of doing things. We are very proud of our business and the way we go about doing business. Soooo pleased that you love your new beast !!!.It will be great in that harsh weather you get up there,..Thank you so much for leaving us your cracking 5 star review and a MASSIVE thank you for your much valued custom. Regards, Paul and Terry.

By DAWN C on 26 September 2018 | Verified purchase

Staffordshire Used Car Motor Company offered exceptional service. The customer service was second to none. Useful advice and a friendly team helped during our purchase. The after sales service is excellent. We are very happy with our purchase and will definately return again when we are looking for another vehicle. Visit them today you will not be dissapointed.

Reply from Staffordshire Used Car Motor Company on 28/09/18

Hi Mr and Mrs G. i'm so chuffed that you enjoyed your experience with us as much as we enjoyed helping you through the process of getting your new "lifestyle" choice. It already looks very different and super cool in the photo's you sent me !!!!.....Thank you so much for taking the time and trouble to leave us your cracking 5 star review, they really do make such a difference when potential customers are thinking of coming to see us , especially if they are a good way away. A returning customer is a great sign that we are doing things the "right way". Our after sales service is every good as the pre-sales as you experienced first hand. A HUGE thank you for your much appreciated custom and don't forget to pop in when your passing for a brew !!! ... hope to see you again in the future and don't hesitate to get in touch if you need anything in the future, Regards, Paul and Terry.

By RAYMOND J on 25 September 2018 | Verified purchase

e went to look at a Toyota Aris , which was advert by Staffordshire Motor Company, on arrival we noticed the vehicle and went straight over to look it over, there was no pressure of a salesperson .We then went into the office and was greeted by the salesman gave us all the details, a second look at the car in a relaxed atmosphere, then back into the office to sort out the details, a fair price was offered on our part exchange ,and the deal was done , never have we purchased a car in such a relaxed friendly atmosphere , we would give this car company 12 out of 10, and would purchase a car from Staffordshire Car Company again. The car is great and no problems.

Reply from Staffordshire Used Car Motor Company on 27/09/18

Hi Ray, what a fantastic review !!!!......and what a pleasure it was to assist you in updating your car. We are chuffed that you enjoyed your experience with us as our way of doing things is very deliberate as it is the only way that we want to run our business. We believe in being fair and transparent in a relaxed , non pressure but professional and efficient environment. It fills me with great pride when we receive such lovely reviews as it means we have got it right in all areas. A HUGE thank you for your much valued custom and please don't hesitate to get in touch if there is anything we can do for you in the future, Regards, Paul and Terry.

By GLENN D on 25 September 2018 | Verified purchase

Very straightforward. No negotiation on price. Accurate advert.

Reply from Staffordshire Used Car Motor Company on 27/09/18

Hi Glenn, thank you for taking the time and trouble to leave us your your review. We like things straight forward here, transparent, relaxed but professional. The VW T5 that you bought was cracking value for money and we know that typically T5's out there for £6000....just ain't nice !!! Some things are just great value as they are and really just cant be any cheaper. It was great to meet you Glenn and i look forward to seeing email photo's of your T5 if you decide to convert it ... Hope to see you again in the future .A HUGE thank you for your much valued business, Regards, Paul and Terry.

By LIAM W on 23 September 2018 | Verified purchase

Excellent dealership with excellent customer service. Very helpful and explained everything step by step as we are new to car financing. We are very happy with our new vehicle and would deffinately recommend Staffordshire Used Car Motor Company to anyone seraching for a great car buying experiance. 5*

Reply from Staffordshire Used Car Motor Company on 27/09/18

Hi Liam , thank you very much for your lovely 5 star review, we really do appreciate you taking the time to leave us one. Thank you for noting that our level of service and your buying experience was as good as it gets with us. It was a pleasure to help guide you through the whole process and to make sure it was transparent and easy to follow every step of the way. I'm sure that your new X-Trail will make such a difference to your family in day to day living and be fantastic when you go on holidays and days out. To say that you would recommend us says it all. A MASSIVE thank you for your valued custom and don't hesitate to call us if you need any help or advice in the future, Regards, Paul and Terry.

By ANDREW H on 23 September 2018 | Verified purchase

what a professional and friendly garage bought a van from Paul no pressure at all just gave me the keys and left me to it to make up my own mind maid me a cupper had a chat about life in general did the deal and Paul and his wife delivered the van to my home thank you very much a pleasure to do business with next time I wont forget Jaffa cakes lol

Reply from Staffordshire Used Car Motor Company on 26/09/18

Hi Andrew, great fun and banter !!! ......(once i'd got used to your sense of humour !!!!). It really was an absolute pleasure to let you verbally beat me up during the long and torturous process of you updating your van...........made all the more sour by you being too tight to bring any Jaffa Cakes in to sweeten the deal !!!! ha ha ....We are chuffed that you had a great , non, pressure experience with us as it is the only way we do business. Cracking cars and vans at great prices without any "salesmanship" and all in a relaxed but professional environment. It was no problem to drop your van off to you on the Saturday night as i know it made your life and experience with us a lot easier. We hope to see you again and if your passing do pop in for a brew and god help you if the forget the Jaffas again...thank you again for your much appreciated and valued custom , Regards, Paul and Terry.

By ROGER B on 23 September 2018 | Verified purchase

Informative . Considerate . Honest. Welcoming. Great human being . Quality presentation of car.

Reply from Staffordshire Used Car Motor Company on 26/09/18

Hi Mr and Mrs B. thank you so much for taking the time and trouble to leave us your lovely 5 star review. Your kind words are heartwarming and really do make it all worth while for us when customers appreciate the way we go about doing what we love. We are very proud of our business and our reviews because its a true reflection on us as people. It was wonderful to meet you both and to help guide you through the mine field of up dating your car. I know your Tiguan will make life so much easier for you. Thank you so much for my new cactus (succulant) , it will keep my other one company on my desk. Your advice was priceless....thank you. I hope to see you both again when family, a neighbour or a work colleague would like a car or van. A HUGE thank you for your much appreciated business, Regards, Paul and Terry.

By STEPHEN M on 22 September 2018 | Verified purchase

I thoroughly recommend Staffordshire Used Car Motor Company. I had a specific car in mind, and had already approached the main dealers. Their lack of engagement and interest was appalling. For many of us, this is one of our major life purchases. We look for trust, reassurance and good advice. When I called this company it was like a sigh of relief; why do we constantly forget that a good local business like this is so much better to deal with. The service was great, the advice was sound - and showed many years experience. The car itself was in excellent condition and was priced very fairly (having spent a lot of time on AutoTrader making comparisons). If you come looking for major discounts, you will likely be disappointed. If you're looking for the right car at a fair price, you'll likely be delighted. As a final endorsement, I did get the AA to come inspect the vehicle for complete peace of mind. Their appraisal was glowing. Excellent experience. Would recommend to all.

Reply from Staffordshire Used Car Motor Company on 26/09/18

Hi Stephen, it was great to meet you and thank you so very much for such a detailed 5 star review. We are chuffed that your experience was a complete pleasure. We pride ourselves on sound advice from years of experience all based on fact, and can be backed up with the correct paperwork. We believe that our attention to detail and attentive service is second to none. Our cars/vans are as good as it gets and are very competitively priced as you found when shopping around. You found a very similar car at a vw dealer that was some £2500 more, We don't have the same overheads as these big boys or the 35 staff running around that all need a wage. Our car was as good as theirs in terms of condition as verified by your AA report . All this means that no discount on an all ready great car at a great price was available and with better service to boot. A HUGE thank you for your much valued and appreciated custom, hope to see you again, Regards, Paul and Terry.

By ELIZABETH W on 22 September 2018 | Verified purchase

I felt confident that Staffordshire Motors were trustworthy and straight with me. They listened to what I wanted and contacted me when a suitable car was available. They did all the paperwork with me which took away the stress of buying a new car. I would recommend them to other people.

Reply from Staffordshire Used Car Motor Company on 25/09/18

Hello Elizabeth, it was wonderful to help you update your car for a newer model and for one that will make your life a little easier. It really was an absolute pleasure to help guide you through the whole process and to assist in sorting your paperwork out for you as regards the DVLA with your road tax and part exchange. Buying the right car from the right people is as important today as it has always been whether you are spending £1000 or £20000 ....Stress free is how it should be when making such a big and important purchase. Many thanks for taking the time and trouble to leave us your lovely 5 star review and a HUGE thank you for your much appreciated and valued custom, Regards, Paul; and Terry.