Customer reviews of Staffordshire Used Car Motor Company

By JENNIFER K on 15 November 2018 | Verified purchase

Absolutely fantastic service, We appeared with our very young children, The owner kindly took our son into the office to play whilst we browsed, It is a rare occurrence that business owners are so accommodating towards families. The cars on the forecourt were all very high quality with extremely reasonable price tags. We did choose our new family car, at no point were pressured, The owner dealt with us on a very personal yet professional level, completely different to any other car buying experience. Our car was prepared as promised and had a service and fuel for collection. Again very rare, The owner was more than insistent that we feel free to call him with any motoring needs in the future. Top man, Top Service, Amazing Car, Good Price... 10 out of 10, We will definitely go back.

Reply from Staffordshire Used Car Motor Company on 16/11/18

WOW !!! What a wonderful review....what a lovely family. Jennifer it really was a complete and utter pleasure to help you to update your family car and thank you for your trust in choosing us to make such an important purchase. The whole process was just as enjoyable for us as it was for you , guiding you through it was PLEASURE. We do feel that our "way", our processes and the way we go about our business is how 99% of people would want it to be...friendly, welcoming, efficient and professional with very nice cars and all great value for money.. you and your hubby seem a great team and your children's manners and behaviour was impeccable the whole time ...a credit to you both !!! Thank you for such a detailed review as it really helps other potential customers when deciding whether to travel to come and see us.A MASSIVE thank you for your much valued and appreciated custom and you know where we are if you ever need any help or advice in the future, Regards, Paul and Terry.

By TOMASZ S on 09 November 2018 | Verified purchase

The sign said everything. That was my first really nice experience with the car dealer. Thank you Paul and Terry

Reply from Staffordshire Used Car Motor Company on 10/11/18

Hi Tomasz, it was an absolute pleasure to meet you and help guide you through the whole process, you are a complete gentleman. Thank you for noticing our sign....."Nice people helping nice people to buy a nice car"...........it doesn't get any more complicated than that for us. We are chuffed that your experience with us exceeded your expectations and what you had encountered at other dealers. We are very proud of our business, the way we go about our business and of our reviews. A BIG thank you for taking the time to leave us your review and a HUGE thank you for your much appreciated custom, hope our paths cross again in the future, Regards, Paul and Terry.

By MICHAL K on 28 October 2018 | Verified purchase

Fantastic service they do very professional work . If you are looking for a stress free expirience you found the place!!! They were also super helpful scrapping our old car which we could just leave there on the day we collected the new one! No need to worry about paperwork at all they do everything that needs to be done with DVLA. Best of the best ! Deff recommend!

Reply from Staffordshire Used Car Motor Company on 31/10/18

Hi Michal, thank you so much for taking the time to leave us your well thought out review. We are really chuffed that you enjoyed your experience with us . We enjoy our stress free environment and feel that helping you through the whole process with the DVLA is just all part of what we do and we know it will make your experience better. You saying that you would recommend us is all that we need to know as this is as good as it gets for us. Thank you for your kind words and a MASSIVE thank you for your much appreciated custom, enjoy your beautiful car and do let us know if we can be of any help in the future, Regards, Paul and Terry.

By JOHN AND LORRAINE T on 26 October 2018 | Verified purchase

Friendly relaxed manner, very enjoyable,to be able to ask any questions,no high pressure sale. would recommend to anyone.Owner even delivered the vehicle for us.

Reply from Staffordshire Used Car Motor Company on 29/10/18

Hi John and Lorraine, what a lovely experience it was for us all !!!! We are chuffed that our way of doing things was to your liking, its the only way we know how, friendly , relaxed, no pressure, but informative and professional ... and delivering your pride and joy really was no problem to me at all and i know it made things easier for you both. We don't believe in pressure selling , never have done and never will. A HUGE thank you for leaving us such a cracking 5 star review and a MASSIVE thank you for your much appreciated business, Regards, Paul and Terry.

By ZOE A on 25 October 2018 | Verified purchase

I was looking to buy my first car and this car really caught my eye online due to the clear pictures and well put together description. When I went to view the car, The car sales man was very friendly and polite but most importantly just let me view the cars in my own time and very willingly gave me the keys to cars to see. There was no pressure and it definitely didn’t feel like a pushy sales environment. The car sales man made me feel very comfortable when I was looking to buy my first car, the car sold itself but I did very much enjoy the customer service experience! Highly recommend garage to visit, all cars looked in very good condition.

Reply from Staffordshire Used Car Motor Company on 28/10/18

Hi Zoe, thank you so much for your much appreciated custom and for taking the time and trouble to leave us your well thought out, lovely review. We are not great salesmen, but what we are good at is buying a lovely car and preparing it to the highest standard. We just wouldn't know how to be pushy...we believe you don't have to be if your cars are nice enough and are priced sensibly enough.....they will almost sell themselves.Thank you for your trust in making such an important purchase as your first car it means a lot to us. We are over the moon that you enjoyed your experience here with us and that you would recommend us is as good as it gets for us. Please don't hesitate to get in touch if we can be of any help in the future, Regards, Terry and Paul.

By SUSAN N on 25 October 2018 | Verified purchase

Good garage to buy cars and help you get insurance and very good on internet to get the paperwork done an hour and driven it away with in an hour

Reply from Staffordshire Used Car Motor Company on 27/10/18

Hi Susan, it was great to meet you and your daughter and to help you get your independence back by getting you back on the road.....helping you sort the insurance is all part of our service if its something you need help with. We like to do all the paperwork for you in terms of the road tax and letting the DVLA know that you have got yourself a car because it all helps in making your experience with us stress free. Thank you so much for your kind words and it means so much to us that you have taken the time to leave us a lovely 5 star review. A MASSIVE thank you for your much appreciated custom and please don't hesitate to get in touch if we can help you again in the future, Regards, Paul and Terry.

By LEE D on 24 October 2018 | Verified purchase

Recently bought a van from here. Really nice guys offering a great service. Hassle free transaction with no pressure at aĺl. Even picked me up from the train station on arrival. Would highly recommend.

Reply from Staffordshire Used Car Motor Company on 26/10/18

Hi Lee , what a beauty you bought !!! You deserve it , it will make your precious family time all the more enjoyable. I'm over the moon that you enjoyed your experience with us as i know how difficult it is when spending so much money on such an important purchase.....It was no problem to pick you up from the train station as i know it made things easier for you and added to your overall experience. We do believe our service is "as good as it gets" its just the way we are , its not an act. Treat people as you would like to be treated your self.....nothing more complicated than that. We really appreciate you taking the time to leave us your cracking 5 star review and a HUGE thank you for your much appreciated custom . You know where we are if you need any advise or help in the future, Regards, Paul and Terry.

By ANTHONY G on 24 October 2018 | Verified purchase

The hole experienced with the company was, professional, relaxed and the family run business, I found above and above expectation. Huge THANK YOU to Paul for such a pleasurable buying and part ex experience. I would highly recommend this friendly family run company

Reply from Staffordshire Used Car Motor Company on 26/10/18

Good morning Anthony, what an absolute pleasure it was to guide you through the whole process. We are chuffed that you enjoyed your experience with us and how we go about doing what we love doing....and a customer that will recommend says it all. Thank you so much for your lovely review , it means a lot to us and really does help potential customers when deciding whether to come and see us , we are very proud of our reviews and our business. Please don't hesitate to get in touch if you need us in the future and if you are passing you know our kettle is always on for a brew....Thank you for your custom , i thoroughly enjoyed your company, Regards, Paul and Terry.

By SAMANTHA L on 15 October 2018 | Verified purchase

Great people pleasure to buy a car from them, straight forward trustworthy, normal. Great for any woman who knows nothing about cars, these guys will make the whole experience a pleasure not a chore.

Reply from Staffordshire Used Car Motor Company on 16/10/18

Good afternoon Samantha, how lovely it was to meet yourself and Dave and it seemed that your buying experience was as much a pleasure for us as it was for you. It was an absolute pleasure to help guide you through the whole process of getting your new pride and joy on the road . We are chuffed that you found our straight forward , transparent way of doing things to your liking.....we love what we do and how we do it...we are so proud of our business and the lovely things our customers say about us, our setting and how we operate in our reviews. I hope you enjoyed our hospitality and next time you'll have to supply the biscuits !!! Ha Ha !!! .....Thank you so very much for taking the time to leave us your cracking 5 star review and a MASSIVE thank you for your much appreciated and valued custom,don't forget us when you are next in the market, Regards, Paul and Terry.

By GORDON M on 01 October 2018 | Verified purchase

Top Service, Top Experience. Had a couple of niggles with the van i bought. Paul without hesitation booked the vehicle in and had everything repaired no quibbles. Would recommend

Reply from Staffordshire Used Car Motor Company on 03/10/18

Hi Gordon, it was great to meet you, your wife and the little one, thank you so much for taking the time and trouble to leave your lovely 5 star review.....very much appreciated. I am so happy that you had a great experience with us and enjoyed the way that we go about our business. We are very proud of the way that we do business and are hugely proud of our fabulous reviews. I do always say to customers that anyone can smile and take your money but will they still be there for you with a smile if you have an issue.......The fact that you would recommend us tells us everything we and potential customers need to know. I wish you luck with your new venture and don't hesitate to get in touch if you need any help in the future. Regards, Paul and Terry.