Customer reviews of Staffordshire Used Car Motor Company

By MOHAMMED A on 02 March 2020 | Verified purchase

I have been desperate to look for a vehicle that will allow me to make it to and fro work without having to pay continuous taxi fees. Having looked at quite a few (small dealers); no matter how good the advert is, when you turn up to view the vehicle, you would struggle to sometimes justify calling it roadworthy. Having found a vehicle from SUC Motors; saved their ad, called them up in the morning and within a few minutes of taking my name and contact number, they immediately took the vehicle off sale WITHOUT any deposits over the phone. I informed them that I would be traveling via Train in order to attend and they happily stated that they would pick me up from the station in Tamworth. Imagine my surprise when they turn up in a London Cab with their own company logo. I felt like I was off to a great start. After introductions, I was showed the vehicle, an awesome test drive around the dealership and within 30 minutes the vehicle was mine. I would choose to purchase here again!

Reply from Staffordshire Used Car Motor Company on 08/03/20

Hi Mohammed, i am over the moon that you thoroughly enjoyed your experience with us and that the way we go about our business was exactly what you wanted and had hoped for. Thank you for such a detailed review which explain to potential customers what to expect from us in terms of our standard of vehicle and service. We treat people as we would like to be treated ourselves which means total transparency, no hidden agenda and nothing swept under the carpet.....unusual from a car dealer i know. Picking you up from our local tran station is all part of your buying experience for us and just creates a great impression from minute one ...especially as it is a London Taxi ...all sign written...it looks ace !!. The fact that you would choose to purchase from us again tells us and potential customers everything. Please do not hesitate to get in touch if we can help you, a family member, neighbour or work colleague in the future, Regards, Paul and Terry.

By DARREN T on 28 February 2020 | Verified purchase

Just went to have a look at a car on offer via Autotrader and ended up coming home with it including part ex on mine. Excellent friendly service, no pressure. The cars advertised are ready to drive away which I think is better than having to go back. I would recommend this garage to anyone. The whole experience was made very easy. Happy customer, thanks. Note-I even had a tablet returned to me that we left in the old car, that’s honesty too.

Reply from Staffordshire Used Car Motor Company on 01/03/20

Hi Darren, it was lovely to meet you and to help you get a more practical vehicle for your ever growing family. We are chuffed that you enjoyed your experience with us and that we and the Zafira was everything that you was hoping for. It is exactly how we feel buying a car should be.... transparent, stress free and fair. We did find your Samsung Tablet in your part exchange whilst valeting it and personally returned it to you....it's just the right thing to do. Thank you so much for leaving us such a cracking review and a HUGE thank you for your much appreciated and valued custom. Please do not hesitate to get in touch if you need our services and hospitality in the future, Regards, Paul and Terry.

By DAVID H on 19 February 2020 | Verified purchase

Great experience, Paul was a pleasure dealing with. He sold me a quality car, can’t fault anything with it, exactly as described, in excellent condition. Really happy with my choice, would happily deal with Paul again. Thanks

Reply from Staffordshire Used Car Motor Company on 20/02/20

Good morning David, what a cracking review !!...thank you so much for taking the time and trouble to leave us your review, it really means so much to us, the lovely things that our customers say....makes us so proud of our business and how we go about our business. I'M chuffed that your whole experience with us was so enjoyable and transparent. Reviews certainly help potential customers with their decision on whether to come and see us and our cars/vans. It was great to meet you and help you through the whole process. A MASSIVE thank you for your much appreciated and valued custom and please do not hesitate to get in touch with us if you ever need us again in the future, Regards, Paul and Terry.

By STEPHANIE B on 11 February 2020 | Verified purchase

Went here today to look at purchasing a bigger car and the owner was amazing. I walked away with a black range rover evoque and from the moment I got there it was professional and really friendly. I highly recommend this company. Thanks again all xx

Reply from Staffordshire Used Car Motor Company on 12/02/20

Hi Steph, it was a lovely experience for us....as well as you !....it was great to meet your mom, your other half , baby Nina and of course yourself...I am so pleased that you chose and trusted us to supply your new family car to keep your family safe . I'm sure it will make your life so much easier with the extra room, being higher up and it will be so much more comfortable for your growing family. We are over the moon that you enjoyed our relaxed yet professional setting and the fact that you would recommend us really does tell us and potential customers everything !!...Thank you so much for taking the time to leave us your cracking review and a HUGE thank you for your much appreciated and valued custom, Regards, Paul and Terry.

By TODD M on 10 February 2020 | Verified purchase

Very professional, polite and considerate. I got exactly what I was looking for and the staff were excellent at helping me. Definitely wasn’t ripped off with the price as everything is valued very fair.

Reply from Staffordshire Used Car Motor Company on 12/02/20

Hi Todd, thank you for leaving us your brilliant review. I'm chuffed that your experience with us was to your liking...we love what we do and how we go about it !!...We believe its all about being fair..no hidden agenda...what you see is what you get with us. It was great to meet you and help you through the process...look after that van and it will look after you, good luck with your new venture . A MASSIVE thank you for your much appreciated and valued custom , Regards, Paul and Terry.

By GREGORY W on 10 February 2020 | Verified purchase

Car has been excellent with no issues since purchasing. Really friendly, no pressure sale and would definitely look to buy again in the future. Thank you

Reply from Staffordshire Used Car Motor Company on 12/02/20

Hi Gregory, thank you for your lovely review. It's good to here that your car is serving you well since your purchase in October ....won't be long now til you can get the roof off and really start enjoying it to the full..!!!!!...I'm chuffed that you enjoyed our relaxed "no pressure" way of doing business and look forward to helping you again in the future. Not only do i want to say thank you for your valued custom, but thank you for doing what you do ...some of us still appreciate and respect your profession ! Be safe out there and you know where we are if you ever need our services again in the future. Regards, Paul and Terry.

By BEVERLEY H on 03 February 2020 | Verified purchase

Very relaxed atmosphere,no pressure .Highly recommend this garage.

Reply from Staffordshire Used Car Motor Company on 08/02/20

Hi Bev, thank you so much for your lovely review, we really appreciate you taking the time and trouble. It was great to meet you and have a chinny and to guide you through the process of getting your vw Transporter . I hope you have many new adventures and don't forget to send me progress photo's of the conversion !!!....We are chuffed that you enjoyed our relaxed yet professional environment , we love what we do and how we do it and we really do hope that this comes across......thank you so much for your much appreciated and valued custom , Regards, Paul and Terry.

By RUSSELL B on 10 January 2020 | Verified purchase

Excellent service from a proper Gent. As they state on their business card they are really nice people to deal with. Would recommend them everytime

Reply from Staffordshire Used Car Motor Company on 12/02/20

Hello Russell, thank you so much for your fantastic review...i'm over the moon that you found our way of doing business to your liking. I do hope that it comes across that we are very passionate about what we do and never want to be viewed as your "typical car dealer"..we believe in transparency and fairness. "nice people selling nice cars to nice people" nothing more complicated than that !...A HUGE thank you for your much appreciated and valued custom, Regards, Paul and Terry.

By JON A on 31 December 2019 | Verified purchase

Great information on the advert car as advertised. Nice people and a great set up when i arrived to see the car. Then guys were very easy to deal with and we both got the outcome we wanted. All in all a great experience. If the after sales are as good (if required)it will have been a fantastic experience all round. I would thoroughly recommended Staffordshire used Motor Company.

Reply from Staffordshire Used Car Motor Company on 16/02/20

Hi Jon, thank you so much for taking the time to leave us your lovely review. We are chuffed that you enjoyed your experience with us and that your experience and the car itself was everything that you had hoped. We do try to make sure that our adverts are as informative as they can be so that you have everything in front of you before you make the decision to come and view the car and meet us....transparency is so important...no hidden agenda ....I hope you enjoy many happy miles of motoring and look forward to seeing you again in the future when you are looking to change. A HUGE thank you for your much appreciated and valued custom, Regards, Paul and Terry.

By JOANNE P on 29 December 2019 | Verified purchase

My experience was totally delightful !!! I came from Bingley West Yorkshire on the train to Tamworth and He was waiting outside the train station such a lovely man made me feel at ease straight away from the first phone call until handing over my keys for a shiner of a car Range Rover evoque Thankyou so much for such a pleasant experience 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊

Reply from Staffordshire Used Car Motor Company on 16/02/20

OH WOW !!!! What a cracking review Jo......thank you so much !! We are incredibly proud of our business and what our customers say about us ...we are also proud of the way that we conduct business....we truly love what we do . We are chuffed that you enjoyed your whole experience with us and that we met all of your expectations in terms of the service provided and the car itself....Picking you up from the station i know is a nice touch but something we feel should be all part of making your experience as pleasant and as stress free as possible. It was lovely to meet you and to guide you through the whole process, and thank you for your trust in buying your pride and joy unseen. I do hope that you enjoy your Evoque for many many miles to come and please don't hesitate to get in touch if we can be of any help in the future. A MASSIVE thank you for your much appreciated and valued custom, Regards, Paul and Terry.