Customer reviews of Staffordshire Used Car Motor Company

By IAN E on 08 June 2019 | Verified purchase

My experience at Staffordshire motors was good one got a great car with low miles got great customer service from them.

Reply from Staffordshire Used Car Motor Company on 13/07/19

Good afternoon Ian, i'm so glad that you enjoyed your buying experience with us and you found our level of customer service to your satisfaction. We do feel that we offer very nice vehicles at very reasonable prices along with great customer service without all the games and salesmanship that you can often encounter ......soooo chuffed that you are happy with your car. Thank you so much for taking the time to leave us your review and a HUGE thank you for your much appreciated and valued custom. Regards, Paul and Terry.

By MICHEAL B on 08 June 2019 | Verified purchase

Really happy with the quality of the vehicle but what I was most impressed with was the friendly and genuineness of the people there. Would be happy to buy from there again.

Reply from Staffordshire Used Car Motor Company on 11/07/19

Hi Michael, thank you so much for your lovely review, makes us very proud of who we are and of how we do what we do .Thank you for your trust in buying from us especially with you coming so far (7 HOUR ROUND TRIP). It was a pleasure to meet you both and to have a chinny over a coffee... We are chuffed that you enjoyed your experience with us and that you are very pleased with your purchase. The fact that you would buy from us again tell us and potential customers all that we need to know. Please do not hesitate to get in touch with us if there is anything we can do for you in the future. A MASSIVE thank you for your much appreciated and valued custom, Regards, Paul and Terry.

By SIMON F on 03 June 2019 | Verified purchase

Staffordshire Used Car Motor Company was a great garage to deal with, very fair and accommodating. The coffee service needs to improve though!!! (only joking)

Reply from Staffordshire Used Car Motor Company on 08/07/19

Hi Simon , it was great to meet you and thank you for travelling so far to become one of our much valued and appreciated customers. The only way our coffee service can improve is if you bring the biscuits ! HA HA !!! We are really pleased that you enjoyed our relaxed but professional environment. A HUGE thank you for taking the time and trouble to leave us your review and don't hesitate to get in touch if there is anything that we can do for you in the future, Regards, Paul.

By GLENN D on 24 May 2019 | Verified purchase

excellent service, friendly , reliable and extremely helpful, highly recommended

Reply from Staffordshire Used Car Motor Company on 05/07/19

Hi Glenn, thank yo so much for taking the time and trouble to leave us your cracking review. We are really pleased that your whole experience was to your liking , right from your first contact right through to us picking you up from the train station on collection day. Thank you for your faith and trust in us when travelling so far to make such an important purchase. A HUGE thank you for your much appreciated and valued custom , please don't hesitate to get in touch with us if we can be of any help in the future, Regards, Paul and and Terry.

By DENNIS W on 30 April 2019 | Verified purchase

Easy and straightforward dealing ,clean and well presented cars.

Reply from Staffordshire Used Car Motor Company on 23/06/19

Good morning Dennis, it was lovely to meet you and to help you get back on the road and able to get to the golf course once again !!!!....Its always very satisfying when we get a customer that has been recommended to us and who knows someone who deals with us on a regular basis to help put you at ease when making such an expensive and important purchase. We are really pleased that you enjoyed your experience with us and found our way of doing business to your liking.....straight forward,no gimmicks,no admin charges and no salesperson chatter.. A HUGE thank you for your cracking review and for your much appreciated and valued custom, Regards, Paul and Terry.

By NEIL B on 21 April 2019 | Verified purchase

When I arrived to look at the Volkswagen T5 it was well presented there was no pressure from the salesman and I was allowed to look around the van at ease, all my questions were answered and relevant paperwork and history was presented. The van was polished and serviced with the timing belt and water pump replaced before I picked it up. Overall an excellent experience and a great van thanks.

Reply from Staffordshire Used Car Motor Company on 21/06/19

Hi Neil, thank you so much for your lovely review. We are absolutely chuffed that your experience with us was to your liking. We do pride ourselves on having great stock at sensible money backed up by fantastic service....before, during and after you have bought your pride and joy. You will have noticed that we are not "sales people" and that we see through and do exactly what we say we are going to do. We offer a relaxed and friendly environment that is also professional and efficient. We wish you many happy miles and would like to thank you for your much appreciated and valued custom, Regards, Paul and Terry.

By GRANT W on 15 April 2019 | Verified purchase

My experience was good friendly environment and felt under no pressure.Customer Service skills was very good.

Reply from Staffordshire Used Car Motor Company on 22/05/19

Hi Grant, it was great to help you get your Caddy, we are chuffed that you enjoyed your buying experience with us and thank you very much for your cracking review. Your review explains exactly what potential customers will get from us....A HUGE thank you for your much appreciated and valued custom, Regards, Paul and Terry.

By WILLIAM C on 13 April 2019 | Verified purchase

Absolutely spot on! Excellent, friendly service, a pleasure to do business with and very happy with the van.

Reply from Staffordshire Used Car Motor Company on 22/05/19

Ah, thank you for your lovely review....we are really thrilled that your experience with us was so enjoyable , efficient and to your liking. Thank you for your trust in travelling so far to make such an important purchase. Don't forget to send me some photo's as you start to make alterations and i hope you have many a happy adventure !!!...Hope to see you again, Regards, Paul and Terry.

By DAPHNE B on 13 April 2019 | Verified purchase

A happy woman who has Just got back from buying a VW Transporter panel van. I had been researching for a few weeks with the intent of buying this weekend. Location of the garage was not going to be an issue (if I'm going to spend over £20K I will travel!). Quite a few vans fitted the spec I wanted but I kept going back to this van and the huge amount of positive feedback the business has received; with over 40 photographs an extremely detailed description of the vehicle and spec - I felt that I had a really good grasp of what I would get. I phoned yesterday morning to make an initial enquiry and my gut told me this was going to be a straightforward process and I was buying what I wanted. There was no 'sell', didn't need to be, I'd already made up my mind. When I mentioned I'd be coming in by train Paul immediately offered to pick me up, which he did promptly. The first thing he did was make me a cup of tea! Very, very happy and would highly recommend this business. Superb!

Reply from Staffordshire Used Car Motor Company on 25/05/19

Hi Daphne, wow !!!... what a fantastic review. Thank you so much for talking the time and trouble to think about your review and making it so detailed. It really does help potential customers . I'm over the moon that your experience was every thing that you hoped and wanted it to be. I always say to customers.. "what is your gut feeling telling you". We are incredibly proud of our business, how we conduct ourselves and our fantastic reviews. We honestly think our cars and vans are a cut above the rest and that our service is second to none....we are not here to sell you something, we are here to make sure you get a damn nice vehicle that is the right vehicle for your lifestyle at a reasonable price....simple. I am chuffed that you enjoyed our hospitality and that you are completely happy...it means a lot to us. A HUGE thank you for your much appreciated and valued custom and please do not hesitate to get in touch if we can be of any help in the future, Regards, Paul and Terry.

By LOUIS R on 12 April 2019 | Verified purchase

It was a pleasure to deal with Staffordshire Used Car Company, extremely welcoming and no pressure to make a purchase. The vehicle I purchased was in excellent condition and this can be said for all cars on the forecourt. If you are looking for a vehicle that Staffordshire used motor company has got in stock you won’t find better, worth travelling a distance to check out his stock! It was a pleasure doing business with the company and I highly recommend them.

Reply from Staffordshire Used Car Motor Company on 22/05/19

Hi Louis, it was great to meet you and your dad. Love the review !! Thank you so much for your kind words and for explaining to potential customers exactly what to expect when dealing with us. A customer that would recommend us is as good as it gets...A MASSIVE thank you for you for your much appreciated and valued custom, Regards, Paul and Terry.