Customer reviews of Staffordshire Used Car Motor Company

By Hannah S on 26 January 2019 | Verified purchase

What a brilliant car buying experience, no pushy salesmen, just a friendly, honest chap called Paul who answered all our questions and looked after us really well, fantastic customer service ! The car was just as advertised, if not better and we are over the moon with it. We would definitely recommend this garage a visit if your thinking of buying a car, you will not be dissapointed. Thank you so much Paul

Reply from Staffordshire Used Car Motor Company on 31/01/19

Hi Hannah and fam......WOW !!!..... WHAT A FANTASTIC REVIEW !!!.....What an absolute pleasure from your first email and telephone conversation right through to you picking your beautiful Mini up !!!!.....We are chuffed that you had such a wonderful experience with us, we do believe that our way of going about what we do and how we do it really is as good as it gets, great cars, great value and great personal service . We are very proud of our business and We love what we do and we really hope this comes across . Thank you so much for your kind words , it means a lot to us and a MASSIVE thank you for your much appreciated and valued custom, have a healthy and happy 2019, (look after that little gem), Regards, Paul and Terry.

By ROBERT K on 25 January 2019 | Verified purchase

Very fair and open in negotiations. courteous and made to feel welcome. Would recommend you have a look at their well prepared vehicles. A good selection at good prices.

Reply from Staffordshire Used Car Motor Company on 30/01/19

Good afternoon Robert, thank you so much for your lovely review. It was a pleasure to meet you and help you change your vehicle to suit your changing lifestyle. We are chuffed that you enjoyed your experience with us and found it a positive one and that you enjoyed our hospitality , we do make a great brew and you just can't have a brew without a biscuit !!!! Thank you for your recommendation . A HUGE thank you for your much appreciated local custom, have a great 2019, Regards, Paul and Terry.

By SARAH D on 24 January 2019 | Verified purchase

Very friendly and professional sales team. Nothing was too much trouble. Will definitely recommend to friends and family who are looking for a used car.

Reply from Staffordshire Used Car Motor Company on 25/01/19

Hi Sarah and Alan, it was a complete pleasure to help guide you through the process of helping you to get a car more suitable to your ever changing lives. We are so chuffed that you enjoyed your experience with us and you found our way of doing things to your liking. The fact that you would recommend us is as much as we could hope for and as good as it gets for us ......we really do appreciate you taking the time to leave us your lovely review....A MASSIVE thank you for your much valued and appreciated custom, wishing you a wonderful and healthy new year, Regards, Paul and Terry.

By GLEN B on 14 January 2019 | Verified purchase

They helped me buy a car that I was looking for and will be suitable for the jobs I need it to do. A professional team.

Reply from Staffordshire Used Car Motor Company on 17/01/19

Hi Glen, it was great to meet you and help guide you through the process of getting the perfect vehicle for your needs. Thank you for your kind words and for taking the time and trouble to leave us your cracking review ....they really do help potential customers in making the decision to come and see us and our cars/vans. Let us know where and when you are playing next so that we can come and see you perform !! A HUGE thank you for your much appreciated and valued custom, wishing you a happy and healthy 2019, Regards, Paul and Terry.

By PHILIP D on 10 January 2019 | Verified purchase

So far great to deal with, never rushed at all, and couldn't do enough for us. Car was immaculate on collection, all in all a easy knowledgable company to deal with.

Reply from Staffordshire Used Car Motor Company on 14/01/19

Good afternoon .....thank you so much for taking the time and trouble to leave us your cracking 5 star review. It was great to meet you both and have a chinny. We are chuffed that you enjoyed your experience with us and the way we go about doing what we love doing....we enjoy our relaxed, informal but efficient and professional environment just as much as our customers do . A HUGE thank you for your much appreciated and valued custom, wishing you a happy and healthy 2019, Regards, Paul and Terry.

By JORDAN P on 01 January 2019 | Verified purchase

Great costomer service happy to help friendly ran business

Reply from Staffordshire Used Car Motor Company on 03/01/19

Morning Jordan, here's to a healthy and happy new year to you. Thank you very much for your cracking review and for noticing how good our customer service is, we really appreciate you taking the time and trouble to send it in. We do feel that because we love doing what we do and how we do it that you as a customer feel more like you are dealing with family rather than just a car dealer.....Just wanted to say A HUGE thank you for your much valued custom and we hope to see you again in the future, Regards, Paul and Terry.

By THOMAS H on 31 December 2018 | Verified purchase

Honest.reliable.fast transaction.very good service

Reply from Staffordshire Used Car Motor Company on 02/01/19

Hi Tom/David ...thank you so much for taking the time to leave us your cracking review. It was an absolute pleasure to help guide you through the whole process and i'm sure Tom will look after and cherish his first set of wheels. Good luck with the lessons and test !!! Thank you for your kind words and a HUGE thank you for your much appreciated and valued custom, and i just wanted to wish you happy and healthy new year, Regards, Paul and Terry.

By WENDY A on 28 December 2018 | Verified purchase

The best csr buying experience we have had. Two very helpful guys without the annoying hard sell of some larger car sales.

Reply from Staffordshire Used Car Motor Company on 31/12/18

Hi Wendy and Phill, i hope you have had a lovely Christmas. Thank you very much for leaving us such a great review. I'm over the moon that you enjoyed your buying experience with us and that you appreciated the way that we go about our business, we like our laid back, no pressure but professional environment. We are extremely proud of our business and the wonderful things that our customers say about us in our fantastic reviews. Thank you for making the whole experience just as pleasant for us as it was for you. Have a wonderful and healthy new year and just wanted to say a HUGE thank you for your much valued and appreciated custom, Regards, Paul and Terry.

By ANDREW R on 22 December 2018 | Verified purchase

Spending money never been such a pleasure. Good experience from first contact and they never disappointed. Great service, awesome vehicle, really pleased. It was a long way for us to go but we’d happily make the journey again for such an honest garage.

Reply from Staffordshire Used Car Motor Company on 24/12/18

What a complete and utter pleasure it was to meet you both and help guide you through the whole process. I am chuffed that you enjoyed your experience with us from first contact right up until collection...you was just as efficient as us !! I think your new wheels will open up many a new adventure for all the family.... We do feel very proud of our business and how we go about our business and very much treat people how we like to to treated ourselves. It doesn't get any better for us than a customer who would use us again , especially a customer that would make the 5 hour round trip that you have !!! ......our philosophy is simple...select the very best examples at honest, keen prices and provide great service...Thank you so much for your much valued and appreciated custom and a BIG thank you for your fabulous review, have a great Christmas and a healthy new year , Regards, Paul and Terry.

By JACK H on 09 December 2018 | Verified purchase

Great service, great aftercare and a pleasure to do business with. Would highly recommend and use again.

Reply from Staffordshire Used Car Motor Company on 12/12/18

hi Jack, thank you so much for taking the time and trouble to leave us your cracking 5 star review. I believe you only see how good a garage is if you need to return with an issue. I've always said that any dealer can smile when taking your money but are they just as attentive and efficient when you need to come back to have something done under warranty.......it was a pleasure to meet you Jack and assist you through the whole process. The fact that you would recommend us and use us again tell us and potential customers all that we need to know.... it just doesn't get any better than that for us. A MASSIVE thank you for your much valued and appreciated custom, have a great Christmas and a healthy new year, Regards, Paul and Terry.