Customer reviews of Staffordshire Used Car Motor Company

By PAUL AND TRACEY W on 09 September 2018 | Verified purchase

Having looked at a number of Fiat 500s my wife came across one here, which had just gone on sale. She immediately rang and they agreed to stay oen after the usual closing time to allow us time to get there and view the car. She loved it as soon as she saw it so I guess it was a straightforward sale but that said the salesman was a very polite and friendly guy who made us feel very comfortable. You realise very quickly that he is a genuine, trustworthy person who really does put the customer first and cares more about the company name and reputation than selling anything less than excellent cars at great prices. Wouldn't hesitate to recommend.

Reply from Staffordshire Used Car Motor Company on 11/09/18

Hi Paul and Tracey, it was great to help really nice people to buy a really nice car !!! I'm chuffed that you both loved our way of doing things, it really is just second nature to us. We are extremely proud of our business, our reviews and how we conduct ourselves within this industry and life. Thank you so much for your lovely review and the detail that you included, it shows you have thought about your experience with us and the level of service that we provide. A HUGE thank you for your valued custom, it is very much appreciated and don't hesitate to contact me in the future for any help/advice . Regards, Paul and Terry.

By RAFAL E on 08 September 2018 | Verified purchase

Very pleasant service and great condition car. I have had it for 2 months now and I am still very happy!

Reply from Staffordshire Used Car Motor Company on 09/09/18

Hi Rafa,it was great to meet you and to help guide you through getting your new car from us. Dealing with you was an absolute pleasure right from your initial contact through to picking you up from the train station so that you could collect your new pride and joy. We do pride ourselves on providing the very best used cars out there at great value for money coupled with fantastic customer service. Thank you very much for your kind words in your lovely 5 star review and a HUGE thank you for your much appreciated and valued custom, Regards, Paul and Terry.

By EMILY H on 07 September 2018 | Verified purchase

My engine’s warning lighting illumited after 3 weeks I bought the car, due to it was under warranty, they helped me checked and fixed it only within one day and for free! Friendly and reliable. Will recommend to friends!

Reply from Staffordshire Used Car Motor Company on 11/09/18

Hi Emily, thank you so much for your lovely 5 star review. I always say to customers that anyone can smile and take your money, but you will only see how good a dealer really is when you need help . It was an absolute pleasure to help and guide you through getting your beautiful Mini . A customer that would recommend us to friends, family and work colleagues is as good as it gets and all that we could possibly ask for and a great yardstick to judge that we are doing things right. Thank you so much for taking the time to leave us your review and a MASSIVE thank you for your much valued custom, Regards, Paul and Terry.

By CAROLINE S on 30 August 2018 | Verified purchase

Friendly, helpful and respectful staff. They went out of their way to help us find the perfect car.

Reply from Staffordshire Used Car Motor Company on 31/08/18

Hi Caroline, it was lovely to meet you and your family and great that we could help you update your car. We have always found that "treating people how you would like to be treated yourself" works for us. It was an absolute pleasure to help and guide you through the whole process. Thank you so much for taking the time to leave us your wonderful 5 star review and a MASSIVE thank you for your much appreciated business and for supporting a local business, don't forget to give us a toot as you pass !! Regards, Paul and Terry.

By KIERAN G on 27 August 2018 | Verified purchase

Excellent service and experience. I recommend them 100%

Reply from Staffordshire Used Car Motor Company on 28/08/18

Hi Kieran, thank you so much for taking the time and trouble to leave us your lovely 5 star review. We are chuffed that you appreciated our level of service and enjoyed your experience with us. The fact that you would recommend us tells us and potential customers all that we need to know . It doesn't get any better than a customer that would recommend... A HUGE thank you for your valued custom, Regards, Terry and Paul.

By ROBERT B on 20 August 2018 | Verified purchase

Recently bought a van from SUCM and found they were a pleasure to deal with. The van was accurately described on Autotrader and their own website so a visit to site wasn't disappointing. They were happy for myself and my son to check the van over and take it for a test drive with no pressure whatsoever. We came to an amicable agreement on price and the transfer process was completed very efficiently. I have now driven the van for a good few miles and am very happy with it. An excellent deal for a van I couldn't find elsewhere. They were attentive when needed but let me make my decision in my own time and were very personable throughout. Have bought plenty of vehicles over the years but this purchase was truly pleasurable. Looking forward to now getting my van converted to a camper for many happy years of travelling. I wish SUCM well for the future.

Reply from Staffordshire Used Car Motor Company on 21/08/18

Good afternoon Robert. What a complete and utter pleasure it was to advise, help and guide you through the whole process. The experience was as enjoyable for us as it was for you. Your detailed review perfectly describes how we would like all our customers to feel. We believe our relaxed, no pressure but efficient and professional way of going about our daily business is as good as it gets in the motor trade and we are very proud of our business and what customers say about their time spent with us. Please keep us posted on the progress of your T6 throughout its transformation . I envy your situation and all the miles of exploring that you have ahead of you, you deserved to buy a nice van from nice people because you have been a true gentleman throughout, don't forget to email us photos. Thank you so much for your cracking review and a MASSIVE thank you for your much appreciated and valued custom, Regards, Paul.

By STUART N on 19 August 2018 | Verified purchase

I can't thank Paul enough for his help. I needed a car ready for work Monday. I rang Paul Friday and explained what I needed. Went to the garage Saturday and bought a fantastic focus off him and drove away the very same day. My son had a great time playing in the children's play area while I sorted the car out with Paul. I really can't praise this garage enough. It's the only place I would buy a car from. Fantastic. Thank you so much. The Newell family.

Reply from Staffordshire Used Car Motor Company on 21/08/18

Hello The Newell family, fabulous to meet you all and to help you through your predicament of needing a car to get to work..... .I'm chuffed that you ALL enjoyed your experience with us including the youngest Newell , who seemed to be having a great time in "kiddy corner". Thank you so much for your kind words and great review, it means a lot to us and i know it really does help potential customers who might be deliberating on whether to travel to come and see our cars/vans. Thank you for your high praise and a HUGE thank you for your much appreciated and valued custom, Regards, Paul and Terry.

By CARLA B on 16 August 2018 | Verified purchase

Felt welcome & there was no pressure,left to look around a car with no interference.i brought the car,i wasnt rushed at all.

Reply from Staffordshire Used Car Motor Company on 17/08/18

Hi Carla, it was a real pleasure to help you to update your fiesta to a lovely newer one. I'm really chuffed that you enjoyed your experience with us and found our way of doing things to your liking. Our no pressure, welcoming but professional way of doing things seems to suit and go down very well with 99.9% of customers. Thank you so much for taking the time to leave us your lovely review and a HUGE thank you for your much valued and appreciated custom. Regards, Paul and Terry.

By TINA B on 13 August 2018 | Verified purchase

Seemless. The owner was very helpful, he made each of us in the family feel welcome and just as important as each other. We were buying our daughters first car and after much looking we found this one. They made the whole experience hassle free, we didn't feel rushed or pressured in any way. The car is exactly as it was described. I would definitely buy from here again.

Reply from Staffordshire Used Car Motor Company on 15/08/18

Hi Tina, thank you so much for your trust and faith in purchasing your daughters first "set of wheels" from us. Your review fills me with pride because you describe exactly the experience we want all our customers to have. I'm chuffed that you enjoyed our relaxed, no pressure and non rushed way of doing things. It was lovely to meet you all and to help guide you through the whole experience, it was a pleasure. We MASSIVELY appreciate your much valued custom and for taking the time and trouble to leave us your cracking review, Regards, Paul and Terry.

By Elisha H on 12 August 2018 | Verified purchase

Don’t waste your time looking at main dealerships like we did for numerous weekends SUCMC has a great range of cars at good prices, no hassle off pushy sales target driven salesmen. We found a black Toyota Aygo .Got the keys and we were just left to it.Test drove it.Bought it. Picked the car up a week later presented immaculately,better than when we first looked at it. Had the car for six weeks now and it’s going along fine I’m sure if there was a problem it would get sorted and I know if we were passingDe we could call in for a cuppa (and we will😀) We would definitely recommend Staffordshire Used Car Motor Company. Paul and his colleagues behind the scenes make this a little gem of a place to buy from.

Reply from Staffordshire Used Car Motor Company on 14/08/18

What a fantastic review !! Thank you so much...it makes us feel very proud of our business when we receive such lovely reviews because it lets us know that what we are doing and how we are doing it is right . We are very deliberate with our procedures to make sure the whole process goes to plan, but we do all this in a very non pushy, smooth and relaxed atmosphere....The fact that you would recommend us says it all. Thank you for your appreciation in all that we do and a HUGE thank you for your custom and for taking the time and trouble to leave your review, our kettle is always on !!! Regards, Pail and Terry.