Customer reviews of Staffordshire Used Car Motor Company

By ZOE A on 25 October 2018 | Verified purchase

I was looking to buy my first car and this car really caught my eye online due to the clear pictures and well put together description. When I went to view the car, The car sales man was very friendly and polite but most importantly just let me view the cars in my own time and very willingly gave me the keys to cars to see. There was no pressure and it definitely didn’t feel like a pushy sales environment. The car sales man made me feel very comfortable when I was looking to buy my first car, the car sold itself but I did very much enjoy the customer service experience! Highly recommend garage to visit, all cars looked in very good condition.

Reply from Staffordshire Used Car Motor Company on 28/10/18

Hi Zoe, thank you so much for your much appreciated custom and for taking the time and trouble to leave us your well thought out, lovely review. We are not great salesmen, but what we are good at is buying a lovely car and preparing it to the highest standard. We just wouldn't know how to be pushy...we believe you don't have to be if your cars are nice enough and are priced sensibly enough.....they will almost sell themselves.Thank you for your trust in making such an important purchase as your first car it means a lot to us. We are over the moon that you enjoyed your experience here with us and that you would recommend us is as good as it gets for us. Please don't hesitate to get in touch if we can be of any help in the future, Regards, Terry and Paul.

By SUSAN N on 25 October 2018 | Verified purchase

Good garage to buy cars and help you get insurance and very good on internet to get the paperwork done an hour and driven it away with in an hour

Reply from Staffordshire Used Car Motor Company on 27/10/18

Hi Susan, it was great to meet you and your daughter and to help you get your independence back by getting you back on the road.....helping you sort the insurance is all part of our service if its something you need help with. We like to do all the paperwork for you in terms of the road tax and letting the DVLA know that you have got yourself a car because it all helps in making your experience with us stress free. Thank you so much for your kind words and it means so much to us that you have taken the time to leave us a lovely 5 star review. A MASSIVE thank you for your much appreciated custom and please don't hesitate to get in touch if we can help you again in the future, Regards, Paul and Terry.

By LEE D on 24 October 2018 | Verified purchase

Recently bought a van from here. Really nice guys offering a great service. Hassle free transaction with no pressure at aĺl. Even picked me up from the train station on arrival. Would highly recommend.

Reply from Staffordshire Used Car Motor Company on 26/10/18

Hi Lee , what a beauty you bought !!! You deserve it , it will make your precious family time all the more enjoyable. I'm over the moon that you enjoyed your experience with us as i know how difficult it is when spending so much money on such an important purchase.....It was no problem to pick you up from the train station as i know it made things easier for you and added to your overall experience. We do believe our service is "as good as it gets" its just the way we are , its not an act. Treat people as you would like to be treated your self.....nothing more complicated than that. We really appreciate you taking the time to leave us your cracking 5 star review and a HUGE thank you for your much appreciated custom . You know where we are if you need any advise or help in the future, Regards, Paul and Terry.

By ANTHONY G on 24 October 2018 | Verified purchase

The hole experienced with the company was, professional, relaxed and the family run business, I found above and above expectation. Huge THANK YOU to Paul for such a pleasurable buying and part ex experience. I would highly recommend this friendly family run company

Reply from Staffordshire Used Car Motor Company on 26/10/18

Good morning Anthony, what an absolute pleasure it was to guide you through the whole process. We are chuffed that you enjoyed your experience with us and how we go about doing what we love doing....and a customer that will recommend says it all. Thank you so much for your lovely review , it means a lot to us and really does help potential customers when deciding whether to come and see us , we are very proud of our reviews and our business. Please don't hesitate to get in touch if you need us in the future and if you are passing you know our kettle is always on for a brew....Thank you for your custom , i thoroughly enjoyed your company, Regards, Paul and Terry.

By SAMANTHA L on 15 October 2018 | Verified purchase

Great people pleasure to buy a car from them, straight forward trustworthy, normal. Great for any woman who knows nothing about cars, these guys will make the whole experience a pleasure not a chore.

Reply from Staffordshire Used Car Motor Company on 16/10/18

Good afternoon Samantha, how lovely it was to meet yourself and Dave and it seemed that your buying experience was as much a pleasure for us as it was for you. It was an absolute pleasure to help guide you through the whole process of getting your new pride and joy on the road . We are chuffed that you found our straight forward , transparent way of doing things to your liking.....we love what we do and how we do it...we are so proud of our business and the lovely things our customers say about us, our setting and how we operate in our reviews. I hope you enjoyed our hospitality and next time you'll have to supply the biscuits !!! Ha Ha !!! .....Thank you so very much for taking the time to leave us your cracking 5 star review and a MASSIVE thank you for your much appreciated and valued custom,don't forget us when you are next in the market, Regards, Paul and Terry.

By GORDON M on 01 October 2018 | Verified purchase

Top Service, Top Experience. Had a couple of niggles with the van i bought. Paul without hesitation booked the vehicle in and had everything repaired no quibbles. Would recommend

Reply from Staffordshire Used Car Motor Company on 03/10/18

Hi Gordon, it was great to meet you, your wife and the little one, thank you so much for taking the time and trouble to leave your lovely 5 star review.....very much appreciated. I am so happy that you had a great experience with us and enjoyed the way that we go about our business. We are very proud of the way that we do business and are hugely proud of our fabulous reviews. I do always say to customers that anyone can smile and take your money but will they still be there for you with a smile if you have an issue.......The fact that you would recommend us tells us everything we and potential customers need to know. I wish you luck with your new venture and don't hesitate to get in touch if you need any help in the future. Regards, Paul and Terry.

By JOSHUA H on 26 September 2018 | Verified purchase

Came all the way down from Scotland and these lads were absolutely spot on . Picked me up from airport and we’re just genuine lads . 5 star and would highly recommend them . Jeep is Alamo a beast .

Reply from Staffordshire Used Car Motor Company on 28/09/18

Hi Josh, it was great to meet you and your better half .... thank you for the faith and trust you have shown in us by travelling all the way down from Scotland to buy your Amarok from us. It is all part of the service , picking you up from the airport, as this goes towards making your whole buying experience stress free and a positive one. I'm chuffed that you liked and appreciated our way of doing things. We are very proud of our business and the way we go about doing business. Soooo pleased that you love your new beast !!!.It will be great in that harsh weather you get up there,..Thank you so much for leaving us your cracking 5 star review and a MASSIVE thank you for your much valued custom. Regards, Paul and Terry.

By DAWN C on 26 September 2018 | Verified purchase

Staffordshire Used Car Motor Company offered exceptional service. The customer service was second to none. Useful advice and a friendly team helped during our purchase. The after sales service is excellent. We are very happy with our purchase and will definately return again when we are looking for another vehicle. Visit them today you will not be dissapointed.

Reply from Staffordshire Used Car Motor Company on 28/09/18

Hi Mr and Mrs G. i'm so chuffed that you enjoyed your experience with us as much as we enjoyed helping you through the process of getting your new "lifestyle" choice. It already looks very different and super cool in the photo's you sent me !!!!.....Thank you so much for taking the time and trouble to leave us your cracking 5 star review, they really do make such a difference when potential customers are thinking of coming to see us , especially if they are a good way away. A returning customer is a great sign that we are doing things the "right way". Our after sales service is every good as the pre-sales as you experienced first hand. A HUGE thank you for your much appreciated custom and don't forget to pop in when your passing for a brew !!! ... hope to see you again in the future and don't hesitate to get in touch if you need anything in the future, Regards, Paul and Terry.

By RAYMOND J on 25 September 2018 | Verified purchase

e went to look at a Toyota Aris , which was advert by Staffordshire Motor Company, on arrival we noticed the vehicle and went straight over to look it over, there was no pressure of a salesperson .We then went into the office and was greeted by the salesman gave us all the details, a second look at the car in a relaxed atmosphere, then back into the office to sort out the details, a fair price was offered on our part exchange ,and the deal was done , never have we purchased a car in such a relaxed friendly atmosphere , we would give this car company 12 out of 10, and would purchase a car from Staffordshire Car Company again. The car is great and no problems.

Reply from Staffordshire Used Car Motor Company on 27/09/18

Hi Ray, what a fantastic review !!!!......and what a pleasure it was to assist you in updating your car. We are chuffed that you enjoyed your experience with us as our way of doing things is very deliberate as it is the only way that we want to run our business. We believe in being fair and transparent in a relaxed , non pressure but professional and efficient environment. It fills me with great pride when we receive such lovely reviews as it means we have got it right in all areas. A HUGE thank you for your much valued custom and please don't hesitate to get in touch if there is anything we can do for you in the future, Regards, Paul and Terry.

By GLENN D on 25 September 2018 | Verified purchase

Very straightforward. No negotiation on price. Accurate advert.

Reply from Staffordshire Used Car Motor Company on 27/09/18

Hi Glenn, thank you for taking the time and trouble to leave us your your review. We like things straight forward here, transparent, relaxed but professional. The VW T5 that you bought was cracking value for money and we know that typically T5's out there for £6000....just ain't nice !!! Some things are just great value as they are and really just cant be any cheaper. It was great to meet you Glenn and i look forward to seeing email photo's of your T5 if you decide to convert it ... Hope to see you again in the future .A HUGE thank you for your much valued business, Regards, Paul and Terry.