Customer reviews of Staffordshire Used Car Motor Company

By JENNIFER L on 08 January 2018 | Verified purchase

I would like to highly recommend The Staffordshire Used Car Motor Company. As a lady driver, over 60, and concerned about getting a good deal, and a reliable car, I am very happy with my Nissan Juke, purchased just after Christmas. The attention and help I was given was second to none, even when I became an internet "stalker" with my constant questions!! The car is great, and I know that if any problems do arise, I can have faith in the warranty I was given . I would definitely recommend the garage to anyone.

Reply from Staffordshire Used Car Motor Company on 09/01/18

Morning Jennifer, my very own stalker ! I feel as if i have made it in life now ! HA HA !!. Jennifer, it was an absolute pleasure to help guide you through the whole process of getting your car , from your initial contact , right up to you picking your car up. I'm chuffed your experience was what you needed and wanted from us. Nothing is too much trouble. The quality of our cars and our level of service is everything to us ...and how we are ultimately judged by our customers. Thank you so very much for your superb review and a HUGE thank you for your valued custom, it is very much appreciated, Regards, Paul and Terry.

By GRAHAM C on 06 January 2018 | Verified purchase

Saw a car online went and had a look.l. Took a test ride. Was very happy. Collected the car 2 days latter.

Reply from Staffordshire Used Car Motor Company on 07/01/18

Hi Graham , thank you very much for taking the time to leave us your cracking review. I'm so pleased that we could help you get the car you needed to help you enjoy motoring again. We like to keep things simple , buying a car shouldn't be a battle or complicated. A HUGE thank you for your valued custom , we really do appreciate it. Happy new year to you , Regards, Paul and Terry.

By DAVID S on 03 January 2018 | Verified purchase

The very best experience buying a used car. Paul was very experienced in dealing with and surpassing our requirements. The car we purchased drives like a dream, very comfortable with all the mod cons at a very reasonable price. Excellent service and good tea and coffee to boot!!!

Reply from Staffordshire Used Car Motor Company on 04/01/18

Good morning to you David and Emma, what a fantastic review. We are so pleased that you enjoyed your experience with us , we really just don't know and are not interested in doing business any other way. Nice cars , prepared and presented properly, very keenly priced, relaxed atmosphere, no pressure but efficient and professional. It was lovely to meet you both and to help you through the whole process. I'm chuffed that you liked our hospitality , my tea and coffee should be good, i get enough practice !! Ha Ha !!! We really appreciate you taking the time to leave a review and a MASSIVE thank you for your business, happy new you to you and your loved ones, Regards, Paul and Terry.

By CAROLINE R on 30 December 2017 | Verified purchase

Fantastic service. Really pleased with my new car. Had slight issue with car... All sorted straight away.. No problem. Very good, very friendly... great ! Would recommend . Would buy again from Staffordshire motor car company .... . Again great service!!

Reply from Staffordshire Used Car Motor Company on 31/12/17

What a lovely review, thank you so much for your kind words. On the rare occasion one of our cars has a slight issue , we do like to get things sorted double quick . It was an absolute pleasure to help you get back on the road after your last pride and joy was prematurely taken from you. Thank your hubby for me for those useful telephone numbers !! Thank you for noting our level of service, we like to think it is as good as it gets....anywhere.. Have a great new year and a HUGE thank you for your valued custom, very much appreciated. Regards, Paul and Terry.

By ANGHARAD B on 24 December 2017 | Verified purchase

Extremely helpful salesman. Didn’t try to rip us off. He was very honest and when we mentioned something we weren’t happy about with the car, it was fixed before we collection.

Reply from Staffordshire Used Car Motor Company on 27/12/17

Hi Angharad, thank you so very much for your kind words and thank you for taking the time and trouble to leave your great review. I'm so pleased that we could help you get into the right car and that you find the automatic element makes driving a pleasure again for you. We Hope you had a lovely Christmas and that you have a wonderful new year, Regards, Paul and Terry.

By ANTHONY L on 22 December 2017 | Verified purchase

Really amazing , knew all the ins and outs , made me feel really safe and special , wonderful service the best I’ve seen in years and I have worked in the Center of birmingham . Deffinately feel that I would buy a car from them again they seem to care in a human way not the usual read of a sheet spiel , couldn’t be happier !!! Thanks guys love the car ¿

Reply from Staffordshire Used Car Motor Company on 23/12/17

Morning Anthony, what a pleasure it was to help and guide you through getting your car. It was fantastic to see someone so genuinely overjoyed when picking his car up . Thank you for noticing and appreciating our level of service, it means a lot to us, it obviously comes across that we love what we do and how we do it. Thank you so much for taking the time to leave us such a cracking review and a HUGE thank you for your valued custom, have a great Christmas , Regards, Paul and Terry.

By KIRSTEN T on 20 December 2017 | Verified purchase

Local friendly garage. Helpful but not too pushy. Nice to support small garage, would recommend.

Reply from Staffordshire Used Car Motor Company on 21/12/17

Hi Kirsten, thank you so much for taking the time and trouble to leave us your review. We really appreciate you choosing us to do business with. We are pleased that you liked our way of doing things and as you say , we just don't do "pushy". A HUGE thank you for your valued custom , have a wonderful Christmas, Regards, Paul and Terry.

By HAYLEY R on 20 December 2017 | Verified purchase

Very friendly and very helpful. Would definitely recommend to others. They are spot on with information (not just about the cars they sell but insurance and tax information too). Loved that they were straight up and honest and very trustworthy.

Reply from Staffordshire Used Car Motor Company on 21/12/17

Hi Hayley, so ,pleased that buying your car was such a pleasant, easy experience for you.....it should be , buying your new car should be one of life's pleasures but very rarely is because of all the horror stories one hears !!!.....We do pride ourselves in helping you through the whole process of buying your car and we can help with advice on insurance, maintenance and road tax. Thank you so very much for such a great review and a HUGE thank you for your valued custom, have a smashing Christmas , Regards, Paul and Terry.

By VIVIENNE D on 16 December 2017 | Verified purchase

Fantastic customer service - friendly, approachable, knowledgeable, helpful. So pleased with my new car! I went there on recommendation and would definitely recommed to others

Reply from Staffordshire Used Car Motor Company on 17/12/17

Hi Viv, we are chuffed that you love your new car. It is great to have customers that come from a recommendation from another customer because you already have an idea of what to expect and what we are all about, and really just not your typical car dealer. It was an absolute pleasure to help guide you through the process of getting your car . Thank you so much for your kind words, we really do appreciate you taking the time to leave your review and a MASSIVE thank you for your valued custom, have a great Christmas, Regards, Paul and Terry.

By JULIE J on 15 December 2017 | Verified purchase

Great experience. Very friendly, polite, welcoming and extremely helpful. A pleasure to purchase our car from a trustworthy garage. (Which is hard to find) Would definitely recommend to others and we will be back ourselves in the future. Very happy. Thank you Staffordshire Motor Company.

Reply from Staffordshire Used Car Motor Company on 16/12/17

Hi Julie, it was lovely to meet you and your family. Thank you very much for noticing how we go about doing what we do and putting it into words in your fabulous review. It was an absolute pleasure to guide you through getting your car and to help you sort changing your private registration number over (all part of the service). Thank you for taking the time to leave your review and a HUGE thank you for your valued custom. Have a great Christmas , Regards, Paul and Terry.