Customer reviews of Staffordshire Used Car Motor Company

By PURVI D on 04 February 2019 | Verified purchase

Extremely smooth process. Very friendly and polite service. We were given all the relevant information without being pushed into a deal. We weren’t rushed and given time to explore the car properly. Very good service and wouldn’t hesitate to recommend.

Reply from Staffordshire Used Car Motor Company on 08/02/19

Hi Purvi, thank you so much for your lovely review, and for taking the time to do it ... i know what a pain it is just to remember to do them ! They do make such a difference to potential customers who are in two minds to travel , especially if its a long way . We are so chuffed that you enjoyed our processes ,service and our "no pressure" way of doing what we do. It was great to meet you both and have such a good chinny !!. Here's to many happy years of motoring in your Qasqai and please don't hesitate to get in touch if we can be of any help in the future. A MASSIVE thank you for your much appreciated and valued custom, have a happy and healthy 2019 , Regards, Paul and Terry.

By DR ZLATINA K on 03 February 2019 | Verified purchase

What a wonderful place! As I said to them, for me it was such a nice heart warming car purchasing experience! I have never written any reviews, but I couldn't go without doing this one. From start to finish it was professional but human and personable, clear cut but full of integrity and honesty, and genuinely a wonder to me that in such a huge industry there still exists such places as this that work with joy, from the heart and truly wish to take pride in what they do. I am a female GP on my own with children, and have never been through the car buying experience on my own before, so in all honesty I was completely overwhelmed by all the choice, the warnings online about all the things that can go wrong and the warnings of friends and family to avoid small garages as 'they tend to rip you off'. So I arrived to view the car feeling rather terrified with my parents in tow for support! Well I need not have worried in this place! These guys are great! I thoroughly recommend them! x

Reply from Staffordshire Used Car Motor Company on 07/02/19

Hi Tina, .....IF CARLSBERG DID REVIEWS ........what a wonderful review !!!!!!....how proud of our business do we feel when we read this review. Your review totally sums up everything that we are and what we stand for. Thank you so much for the amount of thought and time you have put into it. We are absolutely chuffed that your experience was to your complete satisfaction, i totally enjoyed meeting yourself and your parents and guiding you through the whole process from your 1st email to talking to your father on the phone, right through to picking you up from the train station on collection day. I enjoyed the whole experience as much as you did.!!!!!.....A HUGE thank you for your much appreciated custom and i wish you a healthy and happy 2019. Pop in if your ever passing for a brew, Regards, Paul and Terry.

By Hannah S on 26 January 2019 | Verified purchase

What a brilliant car buying experience, no pushy salesmen, just a friendly, honest chap called Paul who answered all our questions and looked after us really well, fantastic customer service ! The car was just as advertised, if not better and we are over the moon with it. We would definitely recommend this garage a visit if your thinking of buying a car, you will not be dissapointed. Thank you so much Paul

Reply from Staffordshire Used Car Motor Company on 31/01/19

Hi Hannah and fam......WOW !!!..... WHAT A FANTASTIC REVIEW !!!.....What an absolute pleasure from your first email and telephone conversation right through to you picking your beautiful Mini up !!!!.....We are chuffed that you had such a wonderful experience with us, we do believe that our way of going about what we do and how we do it really is as good as it gets, great cars, great value and great personal service . We are very proud of our business and We love what we do and we really hope this comes across . Thank you so much for your kind words , it means a lot to us and a MASSIVE thank you for your much appreciated and valued custom, have a healthy and happy 2019, (look after that little gem), Regards, Paul and Terry.

By ROBERT K on 25 January 2019 | Verified purchase

Very fair and open in negotiations. courteous and made to feel welcome. Would recommend you have a look at their well prepared vehicles. A good selection at good prices.

Reply from Staffordshire Used Car Motor Company on 30/01/19

Good afternoon Robert, thank you so much for your lovely review. It was a pleasure to meet you and help you change your vehicle to suit your changing lifestyle. We are chuffed that you enjoyed your experience with us and found it a positive one and that you enjoyed our hospitality , we do make a great brew and you just can't have a brew without a biscuit !!!! Thank you for your recommendation . A HUGE thank you for your much appreciated local custom, have a great 2019, Regards, Paul and Terry.

By SARAH D on 24 January 2019 | Verified purchase

Very friendly and professional sales team. Nothing was too much trouble. Will definitely recommend to friends and family who are looking for a used car.

Reply from Staffordshire Used Car Motor Company on 25/01/19

Hi Sarah and Alan, it was a complete pleasure to help guide you through the process of helping you to get a car more suitable to your ever changing lives. We are so chuffed that you enjoyed your experience with us and you found our way of doing things to your liking. The fact that you would recommend us is as much as we could hope for and as good as it gets for us ......we really do appreciate you taking the time to leave us your lovely review....A MASSIVE thank you for your much valued and appreciated custom, wishing you a wonderful and healthy new year, Regards, Paul and Terry.

By GLEN B on 14 January 2019 | Verified purchase

They helped me buy a car that I was looking for and will be suitable for the jobs I need it to do. A professional team.

Reply from Staffordshire Used Car Motor Company on 17/01/19

Hi Glen, it was great to meet you and help guide you through the process of getting the perfect vehicle for your needs. Thank you for your kind words and for taking the time and trouble to leave us your cracking review ....they really do help potential customers in making the decision to come and see us and our cars/vans. Let us know where and when you are playing next so that we can come and see you perform !! A HUGE thank you for your much appreciated and valued custom, wishing you a happy and healthy 2019, Regards, Paul and Terry.

By PHILIP D on 10 January 2019 | Verified purchase

So far great to deal with, never rushed at all, and couldn't do enough for us. Car was immaculate on collection, all in all a easy knowledgable company to deal with.

Reply from Staffordshire Used Car Motor Company on 14/01/19

Good afternoon .....thank you so much for taking the time and trouble to leave us your cracking 5 star review. It was great to meet you both and have a chinny. We are chuffed that you enjoyed your experience with us and the way we go about doing what we love doing....we enjoy our relaxed, informal but efficient and professional environment just as much as our customers do . A HUGE thank you for your much appreciated and valued custom, wishing you a happy and healthy 2019, Regards, Paul and Terry.

By JORDAN P on 01 January 2019 | Verified purchase

Great costomer service happy to help friendly ran business

Reply from Staffordshire Used Car Motor Company on 03/01/19

Morning Jordan, here's to a healthy and happy new year to you. Thank you very much for your cracking review and for noticing how good our customer service is, we really appreciate you taking the time and trouble to send it in. We do feel that because we love doing what we do and how we do it that you as a customer feel more like you are dealing with family rather than just a car dealer.....Just wanted to say A HUGE thank you for your much valued custom and we hope to see you again in the future, Regards, Paul and Terry.

By THOMAS H on 31 December 2018 | Verified purchase

Honest.reliable.fast transaction.very good service

Reply from Staffordshire Used Car Motor Company on 02/01/19

Hi Tom/David ...thank you so much for taking the time to leave us your cracking review. It was an absolute pleasure to help guide you through the whole process and i'm sure Tom will look after and cherish his first set of wheels. Good luck with the lessons and test !!! Thank you for your kind words and a HUGE thank you for your much appreciated and valued custom, and i just wanted to wish you happy and healthy new year, Regards, Paul and Terry.

By WENDY A on 28 December 2018 | Verified purchase

The best csr buying experience we have had. Two very helpful guys without the annoying hard sell of some larger car sales.

Reply from Staffordshire Used Car Motor Company on 31/12/18

Hi Wendy and Phill, i hope you have had a lovely Christmas. Thank you very much for leaving us such a great review. I'm over the moon that you enjoyed your buying experience with us and that you appreciated the way that we go about our business, we like our laid back, no pressure but professional environment. We are extremely proud of our business and the wonderful things that our customers say about us in our fantastic reviews. Thank you for making the whole experience just as pleasant for us as it was for you. Have a wonderful and healthy new year and just wanted to say a HUGE thank you for your much valued and appreciated custom, Regards, Paul and Terry.