Customer reviews of Staffordshire Used Car Motor Company

By SCARLET G on 10 August 2018 | Verified purchase

The whole team at SUCMC were so helpful and friendly, nothing was too much trouble, not your usual “pushy car salesman” just down to earth and there when needed/wanted. Genuine nice people who weren’t just out to make a sale. Traded in my used battered VW polo for a Ford Smax and the every step of the process was easy and stress free! Allowed me to go for a test drive with no grumbles/moans. Even had a kids corner in the office for my 14month old which helped to keep him occupied. A lovely touch!

Reply from Staffordshire Used Car Motor Company on 11/08/18

Hi Scarlet, it was lovely to meet you and your family and i was very happy to see you choose a vehicle that is very well suited to your growing family and ever changing lifestyle. It's very important to us that customers describe there experience with us exactly how you have.....words like, relaxed, genuine, non pushy, easy, stress free .....this is how we like it , its the only way we know how to do what we do. Our setting is a relaxed one and our "kiddy corner" really does help those with young ones in stopping them getting bored when mom and dad are making such an important decision. We genuinely enjoy what we do and i hope this comes across in our process. Great cars from great people at sensible prices = Happy customers.Thank you so much for taking the time to leave us your cracking review and a HUGE thank you for your much appreciated and valued custom, Regards, Paul and Terry.

By LUCY B on 04 August 2018 | Verified purchase

Great advice given in choosing a car for my daughter. No pressure from the salesman, good choice of vehicles to suit all budgets. Made us feel like a valued customer.Would definitely recommend others to visit and purchase from Staffordshire Used Car Motor Company.

Reply from Staffordshire Used Car Motor Company on 05/08/18

Good morning to you all, thank you for putting your trust in us in helping guide you through the very important process of getting your daughter on the road. I know what a battle and conflict of opinions this can be between parents and children !!! What seems to be important and a priority to them is often the last thing on our minds....I'm chuffed that you liked our approach to business, we aim for it to be a pleasurable and stress free experience from initial contact to collection. A customer that would recommend is all that we could possibly ask for , it means everything has gone well. Thank you for supporting a local business. A HUGE thank you for your much appreciated custom and for taking the time to leave us such a lovely review, Regards, Paul and Terry.

By HUMAYRA H on 30 July 2018 | Verified purchase

Brought my Toyota Yaris from here and I absolutely love my car! The service is what really sold the car to me more, they were very helpful and really friendly which made the whole experience stress free for me and the process of buying the car more enjoyable. Definitely recommend this place as you’ll have the best customer service and experience! I’m a very happy and satisfied customer so I’d like to thank you guys for making this experience so easy going and a delight for me :)

Reply from Staffordshire Used Car Motor Company on 31/07/18

Hi Humayra, thank you so much for taking the time and trouble to leave us such a lovely review. It was great to meet you and your brother and an absolute pleasure to help guide you through the whole process of getting your lovely Yaris. You describe exactly how we like to do things here and how we like our customers to feel about their experience with us, no pressure and no stress with a completely satisfied customer throughout. We do pride ourselves on our level of service and presenting a car that we are proud of .....A HUGE thank you for your much appreciated custom and we hope to see you again, Regards, Paul and Terry.

By GARY H on 27 July 2018 | Verified purchase

Recently brought a vw van from Staffordshire used car motor company . found us the perfect van within weeks of asking him. Excellent service from start to finish . Cannot fault them Helped with paper work and advice with setting up road tax. Made it all stress free .would definetly recommend and be using again thankyou .

Reply from Staffordshire Used Car Motor Company on 28/07/18

Hi Gary & Kim, how lovely to meet you both and what an absolute pleasure it was to help guide you through the process of updating your van. We are chuffed that you found our way of doing things to your liking and that you both enjoyed your buying experience . We love what we do and how we do it and we really do hope that this comes across . We are very proud of our business and its reputation. It's part of our procedures to make sure that all the stress of spending so much money is taken away from you with us making sure that you get the right vehicle, that has been carefully chosen and scrutinised for you, prepared to the best standard and then valeted to an "as new" condition. We sort all the paperwork out for you because we do it on a daily basis and can make sure all the T's are crossed and all the i's dotted......Thank you so much for your fantastic review and a MASSIVE thank you for your much valued and appreciated custom.

By STEPHEN D on 26 July 2018 | Verified purchase

A great experience all round! Found exactly the right vehicle for me at the right price, which wasn't easy to find as had been looking for a while. They were very friendly, upfront and easy to deal with from first meeting, which gave me extra confidence in buying. There was a small issue with something which appeared after purchase but this was dealt with this with no hassle on the warranty, so very good after sales experience as well! Highly recommended!!

Reply from Staffordshire Used Car Motor Company on 27/07/18

Hi Steve, it was a huge pleasure to help and guide you through getting your VW Transporter...it's great to hear that you enjoyed your experience with us , its all about "getting the right vehicle , from the right people at the right price" ...and this has never more important than after you have had your pride and joy and you experience an issue. We are very proud of how we do business and our level of service.....inc picking customers up from our local train station on collection day if needed....I know you had looked at many many vehicles before making the long trip to come and see us and that our reviews played a big part in you making your decision to not only come and view but in making the decision to buy. I hope your move from London to the South West goes well and that your Combi Transporter suits it's dual purpose you bought it for. Thank you so much for leaving us such a lovely review and a HUGE thank you for much valued and appreciated custom, Regards, Paul and Terry.

By ANGUS W on 22 July 2018 | Verified purchase

I was looking for a particular model which SUCMC had. The proprietor took me around the car and let me look through all the paperwork, answering any questions that I had. There was no pressure to buy at any time. The car was exactly as described and I was offered a test drive, which included bumpy roads so I could test the suspension. The propretor has been in the business for over 30-years and is very knowledgeable. The other cars in stock appeared of high quality. This is a rare-to-find genuine business that is trustworthy, friendly and accommodating. The included three-month warranty also gives buyers the extra reassurance when buying a used car. I would certainly go back to this company if any of my family and friends were looking for a car.

Reply from Staffordshire Used Car Motor Company on 23/07/18

Good afternoon Angus, it was great to meet you and share our interests in all things automotive. I'm chuffed that you enjoyed your experience with us and appreciated our way of doing business. We pride ourselves on tracking down the very best examples of stock to make sure you will never be disappointed when casting your eye over your chosen car (especially with the distance some of our customers are travelling to visit us). We are very thorough with every aspect of your experience...from initial contact , to test drive, through to collection. We genuinely enjoy what we do and how we do it and we really hope that this comes across throughout the whole process. The fact that you would use us again and recommend us to friends and family is all we could ask and a great measure of a business that we are so very proud of . A HUGE thank you for taking the time to leave us such a glowing and detailed review and a MASSIVE thank you for you much valued custom, Regards, Paul and Terry.

By SEAN P on 12 July 2018 | Verified purchase

Sales staff excellent, Infact a joy to deal with which was refreshing. The cars on the forecourt were in great condition and you could tell they had been carfully chosen. The car i purchased for my daughter was four years old and like brand new. I would definitely go to sucmc again,top quality!

Reply from Staffordshire Used Car Motor Company on 13/07/18

Morning Sean , thank you for the trust and faith you have shown in us to supply your daughters first car !! I know and understand the worry as a parent....I'm chuffed that you found our way of doing things refreshing and to your liking. Thank you for your great review and king words, it it very much appreciated. A customer that would come back for another car is all we could ever ask for. We are hyper fussy with our cars and we like every "i" dotted and every "T" crossed when it comes to buying and preparing stock. A HUGE thank you for your valued custom and we look forward to seeing you for your next car, Regards, Paul and Terry.

By KIRSTY W on 11 July 2018 | Verified purchase

Went to Staffordshire Used Car Motors for my first car and the experience was made easier then I expected. Friendly and helpful staff and I found my perfect car. I'm happy with my purchase and couldn't be prouder of my little car.

Reply from Staffordshire Used Car Motor Company on 13/07/18

Hi Kirsty, it was lovely to see you so genuinely excited at getting your first car . I know you looked at a few cars before choosing ours and i'm so pleased that your first experience in the car buying market was such a positive one. Thank you for your trust ..We do try to make the whole experience as easy as possible for you by guiding you all the way through it and explaining each step in the process as we go along in a clear and transparent way. We are over the moon that you are chuffed and proud of your car. Thank you so much for taking the time to leave us such a glowing 5 star review and a HUGE thank you for your much appreciated custom, the first of many we hope, Regards, Paul and Terry.

By ANDREW M on 09 July 2018 | Verified purchase

Helped through the process. Happy with purchase. Friendly service

Reply from Staffordshire Used Car Motor Company on 11/07/18

Good afternoon Andy, thank you so much for taking the time to leave us your 5 star review, it is very much appreciated. It was a pleasure to help with the whole process and no problem for us to sort the paperwork out for the private plate. We are chuffed that you are happy with our processes and the friendly service that we provide. A HUGE thank you for your much appreciated custom and if we can be of any help in the future, please let me know, Regards, Paul and Terry.

By JOEL H on 09 July 2018 | Verified purchase

Excellent experience throughout the purchase of my first car.

Reply from Staffordshire Used Car Motor Company on 10/07/18

Hi Joel, it was great to meet you and to help you get your first set of "wheels". . We are chuffed that your first experience of being in the car market was with us and was such a positive experience for you. We all have kids ourselves and we understand that what your priorities are and what our parents/guardians priorities are , very often differ. We are here to make sure that both parties are happy....safety, reliability coupled with a cd player with an aux in are all taken care of !!! Thank you so much for leaving us your 5 star review Joel and a MASSIVE thank you for your much appreciated custom, Regards, Paul and Terry.