Customer reviews of Staffordshire Used Car Motor Company

By NEIL E on 12 October 2017 | Verified purchase

So nice to deal with Didn't go anywhere else once we had been to Staffordshire USC

Reply from Staffordshire Used Car Motor Company on 13/10/17

Morning Neil, how lovely to meet you and your good lady, i enjoyed our chinny. Thank you very much for your great review and taking the time and trouble to leave one. I'm so pleased that you enjoyed how we go about doing what we enjoy . I look forward to hearing more of your stories when you pop in for a coffee. A HUGE thank you for your valued custom , very much appreciated , Regards, Paul and Terry.

By MICHAEL D on 09 October 2017 | Verified purchase

Small problem with car was sorted out no fuss would buy a car from them again

Reply from Staffordshire Used Car Motor Company on 10/10/17

Hi, thank you very much for leaving us a great 5 star review. Your review shows that it doesn't always go perfectly. Cars do go wrong. All dealers will smile when you are buying your car and taking your hard earned money. You will only see how good that dealer is if you have an issue and how quickly , efficiently and swiftly it is sorted out so that you are happy. A HUGE thank you for your custom and for taking the time to leave us your review, much appreciated, Regards, Paul and Terry.

By JOANNE L on 08 October 2017 | Verified purchase

Good easy transaction the car was just as advertised would recommend this garage

Reply from Staffordshire Used Car Motor Company on 04/12/19

Hi , thank you for your great review , it was lovely to meet you both and it was an absolute pleasure to help you through the process of buying your car. We pride ourselves on being very transparent to deal with, what you see with us is what you get . We genuinely enjoy what we do and we hope this comes across. A HUGE thank you for your custom, we do appreciate it, Regards, Paul and Terry.

By TYANA S on 08 October 2017 | Verified purchase

The owner was very relaxed and pleasant. He allowed me have my time to check the car properly. There was also a kids area inside the office, which was an absolute god send! As it allowed my children to play and draw, while I looked at the car. There was also a toilet for the customers which was clean. The car was reserved for just me to view on the day, washed and cleaned before we could arrive, which made it an instant buy, as it had all the documentation required as service history. All in all, I would recommend buying from this lovely company as they allowed me to enjoy my experience, with no pressure.

Reply from Staffordshire Used Car Motor Company on 09/10/17

Good morning Tyana, it was great to meet you on Saturday and help guide you through the process of buying your car. I'm really chuffed that all the things we do as a matter of course you noticed and appreciated, our immaculate customer toilet, holding the car for you whilst you was travelling to us, our kiddy corner, having all the relevant paperwork and information at hand, our relaxed but professional way of going about our business. A huge thank you for your cracking review and a massive thank you for your valued custom . Say hi to Jason for me (lovely man). Regards, Paul and Terry.

By TANIA P on 25 September 2017 | Verified purchase

The service I received from Staffordshire Used Car Motor Company where I bought my Ford Focus from was BRILLIANT to say the least. The Salesman Paul was extremely Professional & Helpful. He couldn't of done more to make my experience more enjoyable & stress free. The car is Supurb, it was spotless inside & out when I collected it. Paul then took his time in programming my phone into it & explaining (again) how everything worked. I Can Not recommend this Company & the Salesman Highly enough.

Reply from Staffordshire Used Car Motor Company on 26/09/17

Hi Tania, it was an absolute pleasure to guide you through the whole process from your initial request , to you collecting your new pride and joy. I know how important your car is to you and the responsibility that came with making sure we got the right car for you. I'm really pleased that you noticed and appreciated the way we go about doing business. Everything we do is aimed at making sure that you are taking things at your pace and are happy with moving forward when making such an important purchase. A big thank you for taking the time and trouble to leave us such a cracking review and a HUGE thank you for your valued custom, Regards, Paul and Terry.

By JOHN W on 19 September 2017 | Verified purchase

I found the car i wanted at Staffordshire used motors and the rest was easy good service car was ready on time or before i could not fault them would definately use them again.

Reply from Staffordshire Used Car Motor Company on 21/09/17

Hi John , thank you for you kind words and for taking the time to leave us your review, it really does help those people that are not local or have never been to us before . A HUGE thank you for your valued custom , we really do appreciate it, see you again soon, Regards, Paul and Terry.

By RHONNA R on 17 September 2017 | Verified purchase

Fantastic. Really excellent customer see vice.I was able to trade in my old vehicle and drive my new car away. I was treated like a treasured customer and would definitely use this company again.

Reply from Staffordshire Used Car Motor Company on 18/09/17

Good morning, thank you for your lovely review, i'm really chuffed that you were happy with our whole process , from initial phone call to visiting us and being able to drive your pre-prepared car away that day. I'm especially pleased that you felt like a "treasured" customer, because this is exactly how you should feel , you ARE a treasured customer, we hugely appreciate your valued custom and taking the time to leave this review, hope yo see you again soon, Regards, Paul and Terry.

By THOMAS L on 12 September 2017 | Verified purchase

Very helpful, answered all the questions in person or via email, was very easy sorting everything out, and I've got a great car too!

Reply from Staffordshire Used Car Motor Company on 13/09/17

Thank you Thomas for your kind words and great review, we really appreciate you taking the time to leave us your thoughts. We are chuffed that you are so happy with your car and that you found the way we did things made the whole process so easy for you. Many thanks for your valued custom , Regards, Paul and Terry.

By MARK W on 09 August 2017 | Verified purchase

Car was presented in an immaculate state.Information regarding the car was comprehensive.Dealt with in a friendly manner , all my questions readily answered.Felt that you could buy with confidence and that any after care /concerns that may arise would be addressed. Would highly recommend.

Reply from Staffordshire Used Car Motor Company on 10/08/17

Hi Mark , thank you very much for noting all the things we aim to achieve , from your initial phone call to driving away in your car you have experienced how we operate on a daily basis. We want every customer to feel the way you do about parting with your hard earned money. This does not feel like "our job" to us , its just the way we are and do things. A HUGE thank you for your cracking review and a MASSIVE thank you for your valued business, Regards, Paul and Terry.

By CERI W on 08 August 2017 | Verified purchase

Went to look at a lovely car, that I had seen on the website, it was exactly how it was described in the description online which was good! Went back to test drive it a few days later, once i had test drived it there was no pressure into buying it, but i fell in love with the car! I would highly recommend them to anyone, very helpful and friendly! You dont feel pressured at all! Overall happy with my car! Thanks Paul

Reply from Staffordshire Used Car Motor Company on 09/08/17

Hi Ceri , great to see someone as excited as we are when picking up their car. We are really pleased that you appreciated and noticed the way that we do business, transparent , friendly but efficient and professional without any pressure. A HUGE thank you for your great review and your valued custom , stay safe , Regards, Paul and Terry.